Your privacy matters
Element Carpentry is committed to transparency. This document explains what data we collect, how we use it, and how we protect it under Israel's Privacy Protection Law, 1981 and applicable GDPR requirements.
Data we collect
We may collect the following:
- Identity data: Full name, address, phone number, email.
- Order data: Products ordered, customer notes, dimensions, and specifications.
- Payment data: Processed directly by the payment provider and not stored by us.
- Site usage data: IP address, browser type, pages viewed, time on site (anonymous).
- Cookies: To improve your experience and save preferences.
How we use data
We use data to:
- Process orders and provide after-sales service.
- Send updates about your project.
- Improve the website and user experience.
- Send newsletters | only with your explicit consent, with unsubscribe at any time.
- Meet legal and regulatory requirements.
Sharing with third parties
We do not sell user data. Data may be shared with:
- Service providers (shipping, payments) solely to deliver the service.
- Law enforcement when required by law.
Information security
We take reasonable security measures including SSL encryption and restricted data access. We cannot guarantee absolute security when data is transmitted over the internet.
Cookies
The site uses first-party cookies for language preferences and the shopping cart. You may block cookies in your browser, but some features may not work correctly.
Your rights
Under Israeli law and GDPR, you have the right to:
- Know what data we hold about you.
- Correct inaccurate data.
- Request deletion of your data (subject to legal limits).
- Receive a copy of your data.
- Withdraw marketing consent at any time.
To exercise these rights, email us (see Contact below).
Data retention
Order-related data is kept for 7 years as required by law. Newsletter data is deleted when you unsubscribe.
Policy changes
Material changes take effect 30 days after publication. Registered customers will be notified by email.