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FAQ

Everything you need to know

Transparent, detailed answers about our process, materials, pricing, and service.

Most projects are completed in 3–6 weeks. The timeline depends on scope, materials, and current production load. During the discovery phase we provide a precise, binding schedule.

The process has 5 stages: (1) discovery call, (2) on-site measurement visit, (3) design and client approval, (4) factory production, (5) installation and handover. We accompany you throughout.

Minor changes are usually possible before active production begins. Major changes may affect the timeline and incur additional costs | which is why we make sure the plan is fully approved before we start.

Usually two to three: an initial discovery call (phone/video), an on-site measurement visit, and if needed a design-approval meeting. All other communication happens comfortably remotely.

Yes. Our team provides full design consultation | what suits the space, budget, and style. We bring ideas, connect you to material suppliers, and help you make the right decisions.

We work with solid wood, veneer, premium plywood (MDF and HDF), and leading hardware from brands such as Blum and Hettich. Selection is tailored to each project's needs, style, and budget.

Yes. We can use E0/E1 panels (low formaldehyde emission), FSC-certified woods, and lifetime-warranty hardware. If sustainability is important to you, just let us know upfront.

Absolutely. We work with a variety of woods | oak, walnut, ash, maple and more | and can mix materials within a single project according to your preferences.

Solid wood is cut from a real tree trunk | strong, unique, relatively expensive. Engineered boards (plywood/MDF) are more stable against humidity changes, less costly, and offer greater design flexibility. We often use both depending on the project area and requirements.

Pricing is based on project size, chosen materials, design complexity, and installation costs. We provide a detailed, transparent quote after the measurement visit | no surprises along the way.

Yes | individual pieces and full projects; no minimum order. Anything bespoke or different from the catalogue listing must start on the Contact page | the cart alone isn’t enough to finalize custom work.

Yes. We typically require a 30–50% deposit at contract signing, with the remaining balance due before installation. The details are clearly stated in the written agreement.

We work across a wide range of budgets | with the right materials you can achieve great results even with a limited budget. In the discovery call we'll understand what's possible and suggest a sensible solution.

Yes. Every project includes a structured warranty covering production and installation. The warranty period and terms are detailed in the written agreement and clearly defined before the project starts.

You can always contact us after delivery. Issues within the warranty period are handled at no cost. Outside warranty | we coordinate repairs at a reasonable price, promptly.

Yes. We don't disappear after installation. During the first weeks you can reach us for any question | adjustments, small tweaks, or guidance on proper maintenance.

No. We work nationwide by advance coordination, including travel for measurements and installation. Projects in the periphery are possible with appropriate scheduling.

After the discovery call we schedule an on-site measurement visit. We arrive with precise measuring equipment, map the space in detail, and tailor the design accordingly | no rounding, everything is exact.

Yes. Installation is an integral part of the project. Our team arrives, installs, aligns and checks everything | including hardware adjustment, door straightening, and levelling. We leave only when everything is perfect.

Still have questions?

We're happy to chat. Reach out for a free initial consultation.